Refund and Cancellation Policy for Fit My Job

At Fit My Job, we strive to provide a seamless and transparent experience for our users. This Refund and Cancellation Policy outlines the terms and conditions for refunds and cancellations across various subscription plans and services. By using our platform, you agree to these terms.

100% Refund Policy

Refunds are only available under specific conditions as outlined below:

Eligible Refund Scenarios:

• Within 24 Hours of Purchase: A full refund is available if the cancellation request is made within 24 hours of purchase, provided no services or features have been used.
• Technical Issues: If verified technical issues on our platform prevent you from accessing the purchased services, you may request a refund. This must be submitted within the validity period of the subscription.
• Unused Services: If you have not utilized any part of your purchased package within the subscription period, you may be eligible for a refund, subject to applicable administrative fees.

Non-Refundable Scenarios:

• If any part of the purchased services has been used (e.g., job postings made, profile upgrades, recruiter access used, etc.).
• If the refund request is made after the subscription period has ended.
• If the refund request is due to personal reasons, such as a change of mind, and is unrelated to service quality or technical issues.
• All other charges, including payment gateway fees, GST, and other applicable charges, are non-refundable.

1. Package Validity

All subscription plans, including services for job seekers, employers, and freelance recruiters, come with a defined validity period. Most plans are valid for six (6) months from the date of purchase unless otherwise specified in the plan details.

• Services must be fully utilized within the package validity period.
• No refunds will be processed after the expiration of the subscription period.

2. Refund Process

To request a refund, please contact our support team at [Your Contact Email] with the following details:

• Full name and account information.
• Subscription plan details (plan type, purchase date).
• Reason for the refund request.

Upon receiving your request, our team will review it and respond within seven (7) business days. If approved, the refund will be processed within 14 business days and credited back to the original payment method.

3. Cancellations

a. Subscription Services

For recurring subscription plans, users may cancel their subscription at any time. However, the cancellation will take effect at the end of the current billing cycle. No partial refunds will be provided for the unused portion of the billing period.

b. One-Time Services

For one-time purchases, such as job postings or skill assessments, cancellations must be requested within 24 hours of purchase for a full refund, provided that no services have been used.

4. Amendments to This Policy

Fit My Job reserves the right to modify this Refund and Cancellation Policy at any time. Changes will be communicated through updates on our platform. Users are encouraged to review this policy periodically to stay informed of any revisions.