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 HR

Here’s something many professionals don’t realise: the Human resource department isn’t a support role anymore. It’s a strategic driver of business success.

In Indian companies—especially post-COVID—Human resource has become responsible for:

  • Mental well-being of employees

  • Retention during “The Great Resignation”

  • Training and upskilling through online Human resource management courses

  • Handling hybrid work models (not as easy as it sounds)

  • Aligning employees with company vision

If you’re a professional looking to switch careers, or a founder trying to build a resilient team, knowing how Human resource works can give you an edge.

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Human resources network with gear icons and employee symbols

What Exactly Does HR Do? A Look at the Real HR Role

1. Recruitment and Talent Management

This is what most people think HR is. But there’s more. A good HR executive doesn’t just fill vacancies—they find the right fit. For example, at Zoho Corp, HRs use behavioural assessments and culture-fit tests to ensure longevity and performance.

2. Employee Engagement and Retention

From organising town halls to employee birthdays, the Human resource team builds emotional bonds. In Indian startups, retention is tricky—especially in tech. So, HRs here use platforms like Darwinbox and Keka to monitor pulse surveys and engagement levels.

3. Training and Development

Many Indian corporates like Infosys and TCS have internal academies. For others, Human resource often rely on online Human resources courses through platforms like Coursera, UpGrad, or even NPTEL to upskill their staff. The right training at the right time boosts productivity big time.

4. Policy Making and Compliance

Whether it’s drafting anti-harassment policies or ensuring maternity benefits, the Human resources department must ensure that company rules align with Indian labour laws. This is especially important in sectors like BFSI and manufacturing.

5. Conflict Resolution and Culture

Disagreements happen. Human resource act as neutral third parties. But beyond conflict, they’re the custodians of company culture—something that defines long-term sustainability.

Tips for Anyone Wanting to Grow in HR or Work Better With It

  • Take a Practical Human resource Course: Don’t rely only on degrees. Platforms like Fitmyjob academy,  AIHR, and Indian HR Academy offer hands-on content.

  • Build People Skills: Whether you’re in Human resource or work with HR—empathy, listening, and conflict resolution matter most.

  • Use the Right Tools: Human resource isn’t manual anymore. Learn tools like Keka, Darwinbox, Freshteam, etc.

  • Know Indian Labour Laws: You don’t need to be a lawyer, but understanding basics of EPF, gratuity, and maternity leave matters.

  • Network with Other HRs: Join Human resource groups on LinkedIn, attend SHRM India events, or participate in local Human resource circles in cities like Chennai and Hyderabad.

HR manager multitasking and managing various responsibilities
HR team welcoming a new employee in office

How to Get Started in HR (Even If You’re From Another Background)

  1. Explore Free Resources First
    Try YouTube channels like Human resource Shapers, Human resource management by NPTEL, or People Matters India for real content.

  2. Pick an HR Course with Certification
    Choose a short-term Human resource management course with practical exposure. Some good options:

    • UpGrad’s Human resource program with industry projects

    • AIHR’s International Certification

    • XLRI’s executive courses for working professionals

  3. Intern or Freelance with Startups
    Don’t wait for full-time offers. Many Indian startups are open to remote Human resource interns. Try AngelList India or Internshala.

  4. Join Human resource Communities
    Follow SHRM India, NHRD Network, and Human resource Katha for updates and discussions.

  5. Apply with a Focused Resume
    Highlight people-facing experience—even from NGOs, student bodies, or sales.

Frequently Asked Questions

Is HR a good career option in India?

Yes, HR is growing—especially in tech, finance, and manufacturing sectors. With the rise of remote work and employee wellness needs, HR roles are evolving.

Which is the best HR course for beginners?

Start with a foundational HR management course from Coursera, UpGrad, or AIHR. Make sure it offers real-life projects or internships.

Can I work in HR without an MBA?

Absolutely. Many HRs start with short-term certifications and relevant experience. While an MBA helps, it’s not mandatory.

What tools should HR professionals in India learn?

Start with Keka, Zoho People, Freshteam, and Excel. For advanced roles, add Darwinbox, SAP SuccessFactors, or BambooHR.